curl --request POST \
  --url https://back.leap.onclarity.com/api/message/send \
  --header 'Authorization: Bearer <token>' \
  --header 'Content-Type: application/json' \
  --data '
{
  "text": "<string>",
  "ticket_id": 123,
  "mentioned_agent_ids": [
    123
  ],
  "files": [
    123
  ],
  "widgets": [
    {
      "id": "<string>",
      "type": "link",
      "label": "<string>",
      "params": {
        "url": "<string>"
      }
    }
  ],
  "email_cc": [
    "<string>"
  ],
  "email_bcc": [
    "<string>"
  ],
  "canned_response_usage_ids": [
    123
  ],
  "canned_response_actions": [
    {
      "status_id": 123,
      "type": "set_status"
    }
  ]
}
'

import requests

url = "https://back.leap.onclarity.com/api/message/send"

payload = {
    "text": "<string>",
    "ticket_id": 123,
    "mentioned_agent_ids": [123],
    "files": [123],
    "widgets": [
        {
            "id": "<string>",
            "type": "link",
            "label": "<string>",
            "params": { "url": "<string>" }
        }
    ],
    "email_cc": ["<string>"],
    "email_bcc": ["<string>"],
    "canned_response_usage_ids": [123],
    "canned_response_actions": [
        {
            "status_id": 123,
            "type": "set_status"
        }
    ]
}
headers = {
    "Authorization": "Bearer <token>",
    "Content-Type": "application/json"
}

response = requests.post(url, json=payload, headers=headers)

print(response.text)

const options = {
  method: 'POST',
  headers: {Authorization: 'Bearer <token>', 'Content-Type': 'application/json'},
  body: JSON.stringify({
    text: '<string>',
    ticket_id: 123,
    mentioned_agent_ids: [123],
    files: [123],
    widgets: [{id: '<string>', type: 'link', label: '<string>', params: {url: '<string>'}}],
    email_cc: ['<string>'],
    email_bcc: ['<string>'],
    canned_response_usage_ids: [123],
    canned_response_actions: [{status_id: 123, type: 'set_status'}]
  })
};

fetch('https://back.leap.onclarity.com/api/message/send', options)
  .then(res => res.json())
  .then(res => console.log(res))
  .catch(err => console.error(err));

{
  "created_at": "2023-11-07T05:31:56Z",
  "internal_id": "<string>",
  "files": [
    {
      "id": 123,
      "original_url": "<string>",
      "mime_type": "<string>",
      "original_filename": "<string>",
      "thumbnail_url": "<string>"
    }
  ],
  "canned_response_actions": [
    {
      "type": "set_status",
      "ok": true,
      "error_code": "<string>"
    }
  ]
}

{
  "code": "<string>",
  "status": "error",
  "message": "<string>",
  "extra": {}
}

{
  "code": "<string>",
  "status": "error",
  "message": "<string>",
  "extra": {}
}